CONSUMER RIGHTS - CAYMA - CANCELLATION REQUIREMENTS

General:

1. If you place an order electronically via the website you are using, you agree to the preliminary information form and the distance sales contract that you are offered.

2.Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and Regulation on Distance Protection (Official Gazette: 27.11.2014 / 29188) and other applicable laws in relation to the sale and delivery of the purchased product.

3. The shipping charges will be paid by the buyers.

4. Each purchased product is delivered to the person and / or organization at the address indicated by the buyer, not exceeding the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

5. The purchased product must be delivered in full and in accordance with the specifications specified in the order and with the documents such as the warranty certificate, the user manual.

6. In the event that the purchase of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days of learning of the situation. The total price within 14 days must be returned to the Buyer.

IF THE PURCHASE PRODUCT PURCHASE IS NOT AVAILABLE:

7. If the buyer does not pay the price of the product he purchases or cancels it in the bank records, the Seller's obligation to deliver the product ends.

SHOPPING WITH THE UNAUTHORIZED USE OF THE CREDIT CARD:

8. After the product has been delivered, it is determined that the credit card that the buyer is paying unfairly by the unauthorized persons and if the product price is not paid to the Seller by the related bank or financial institution, the buyer will be transported the product within 3 days. to be returned to the SELLER.

IF IT CANNOT BE DELIVERED DURING THE PRODUCT PERIOD:

9. If force majeure conditions occur and cannot be delivered within the product period, the Buyer shall be notified. The buyer may request the cancellation of the order, replacement of the product with the like or postponement of delivery until the barrier is eliminated. If the buyer cancels the order; If the payment made by cash within 14 days from the cancellation of this fee is paid to him in cash. If the buyer makes the payment with a credit card and cancels it, within 14 days from this cancellation the product price is returned to the bank, but it is possible that the bank will transfer it to the buyer within 2-3 weeks.

LIABILITY OF THE BUYER TO CHECK THE PRODUCT:

10. The buyer shall inspect the goods / services subject to the contract before receipt; dents, broken, torn packaging etc. damaged and defective goods / services will not take delivery from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. BUYER, goods / services must be carefully protected after delivery. Goods / services should not be used if the right of withdrawal is used. The invoice must also be returned with the product.

RIGHT OF CAYMA:

11.ALIC of; 14 / fourteen days after the date of delivery of the product itself or the person / organization in the address indicated by him, he can use the right of withdrawal from the contract without any legal and criminal responsibility and without giving any justification provided that he informs the SELLER on the following contact information.

COMMUNICATION INFORMATION TO BE MADE TO SEND THE RIGHT OF THE RIGHT OF THE SCOPE:

COMPANY

NAME / TITLE:

ADDRESS:

EMAIL

TELE:

FAX:

TIME OF RIGHT OF CAYMA:

13. If the buyer buys a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal may not be used in the service contracts that are executed with the approval of the consumer.

14. Costs arising from the use of the right to vote belong to the SELLER.

15. In order to use the right of withdrawal within 14 (fourteen) days, written notice to the SELLER via registered mail, fax or e-mail must be made and the product has not been used in accordance with the provisions of 'Products which cannot be Eliminated

USE OF THE RIGHT OF CAYMA:

16.3. The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is institutionalized, it must be sent with the return invoice issued by the institution when the return is returned.

17. The return form must be delivered complete and undamaged with the box, packaging, if any, with the standard accessories to be returned.

REFUND CONDITIONS:

18.SATICI is obliged to return the total price and the documents that undermine the BUYER to the BUYER within 10 days from the receipt of the revocation notice and to return the goods within 20 days.

19. If there is a decrease in the value of the good or the return is impossible due to a reason caused by the defect of the BUYER, the BUYER is obliged to compensate the damages of the SELLER at the rate of defect. However, the PURCHASER is not liable for any changes or alterations caused by the proper use of the product or the product within the period of withdrawal right.

20. In the event that the campaign limit amount set by the SELLER falls below the limit due to the exercise of the right of withdrawal, the discount amount used in the campaign will be canceled.

PRODUCTS WHICH WILL NOT BE USED:

21.With the request of the BUYER or clearly prepared for personal needs and unsuitable for return, underwear lower parts, swimsuits and bikini bottoms, make-up items, disposable products, risk of rapid deterioration or expiry date After the delivery of the package by the PURCHASER, the products which are unsuitable for health and hygiene are returned to the Purchaser, the products which are mixed with other products after being delivered and cannot be separated by their nature. Goods for periodicals such as newspapers and magazines Instantaneous services in electronic media or intangible goods delivered to the consumer immediately, audio or video recordings, books, digital content, software programs, data storage and storage devices, computer supplies, emb In case the alaj is opened by the BUYER, it is not possible to return it under the Regulation. In addition, before the expiration of the right of withdrawal, the use of the right of withdrawal relating to the services initiated by the approval of the consumer is not possible under the Regulation.

22.Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copied software and programs, DVD, VCD, CD and cassettes and stationery supplies (toner, cartridge, ribbon, etc.) unopened, untested, intact and unused.

RESULTS OF RESIDENCE AND LEGAL RESULTS

23. If the BUYER defaults in the case of payment by credit card, the cardholder agrees, declares and undertakes that he / she will pay interest in the credit card agreement with the bank and be liable to the bank. In this case, the Bank may apply for legal remedies; If the BUYER is in default due to the debt of the BUYER, BUYER accepts that the seller will pay the loss and loss due to the delayed performance of the debt.

PAYMENT AND DELIVERY

You can make a bank transfer or EFT (Electronic Fund Transfer) to any of our bank accounts (TL). p>

With our credit cards on our website, you can benefit from online payment or online payment for all kinds of credit cards. Your online payment will be charged to your credit card at the end of your order.